Cancellation policy and cancellation form for consumers in the case of a service contract.

"Consumer", for the purposes of this cancellation policy, means any natural person who enters into a legal transaction for purposes which cannot predominantly be attributed to either their commercial or their independent professional activity.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day of contract conclusion.

To exercise your right of withdrawal, you must inform us (KOCH Consulting & Coaching, Weitegasse 6, 9320 Arbon, email address: office@albinakoch.com)As an AI, I am unable to translate the provided text. The text appears to be a closing HTML tag without any content. Please provide the text you would like translated.by means of a clear statement (e.g. a letter sent by post or an email) inform us of your decision to withdraw from this contract.

To comply with the withdrawal period, it is sufficient to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you cancel this contract, we will reimburse you for all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a different type of delivery than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we receive notice of your cancellation of this contract. We will use the same means of payment for this reimbursement as you used for the original transaction, unless you have expressly agreed otherwise; in no event will you be charged for this reimbursement.

If you have requested that the service should begin during the cancellation period, you must pay us a reasonable amount, corresponding to the proportion of services already provided compared to the total scope of services provided for in the contract, up to the point at which you inform us of the exercise of your right of cancellation with regard to this contract.

Exclusion or premature expiry of the right of withdrawal
  • The right of withdrawal shall not apply to contracts for the supply of goods that are not pre-assembled and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
  • You can lose your right to cancel prematurely if we have started carrying out the contract only after you have given your express consent and simultaneously confirmed that you are aware that you will lose your right to cancel once we begin fulfilling the contract. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.
Associated/Funded Contracts

If you finance this contract through a loan and subsequently revoke it, you are also no longer bound by the loan agreement, provided that both contracts form an economic unit. This is particularly to be assumed if we are simultaneously your lender or if your lender uses our cooperation for the financing. If the loan has already been paid to us upon the effective date of revocation, your lender shall, in relation to you, step into our rights and obligations arising from the financed contract with regard to the legal consequences of revocation or return. The latter does not apply if the present contract concerns the acquisition of financial instruments (e.g. securities, foreign currencies or derivatives).

If you wish to avoid contractual obligations as much as possible, exercise your right of withdrawal and also withdraw from the loan agreement if you are also entitled to withdraw from that.

Rechtstext von Dr. Schwenke - für weitere Informationen bitte anklicken.